Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.
More Standards PDF
AS 2362.1-1990
$14.00 $28.00
AS 2365.1.1-1990
$14.00 $28.00
AS 2362.7-1990
$11.00 $22.00
AS 1966.3-1990
$18.00 $36.00