Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.
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AS 11801.3:2019
$40.00 $81.00
AS ISO 7029:2019
$40.00 $81.00
AS 13611:2019
$40.00 $81.00
AS 3954:2019
$34.00 $68.00