Provides guidelines for the establishment of a quality management system for services with the primary objective of preventing unsatisfactory services. This Standard is identical with and has been reproduced from ISO 9004-2:1991. Identical with NZS 9004.2:1992 and produced as a Joint Australian/New Zealand Standard.
AS 3904.2-1992 History
AS 3904.2-1992
$29.00 $58.00
AS 3904.2(INT)-1990
$25.00 $51.00
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