Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).
AS ISO IEC 20000.1-2013 History
AS ISO IEC 20000.1-2013
$39.00 $78.54
AS ISO/IEC 20000.1-2013
$39.00 $78.54
AS ISO/IEC 20000.1-2007
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AS 8018.1-2004
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