Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.
AS 8018.2-2004 History
AS ISO/IEC 20000.2-2013
$63.00 $126.06
AS ISO/IEC 20000.2-2007
$50.00 $101.64
AS 8018.2-2004
$39.00 $78.54
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AS 4685.1-2004
$50.00 $101.64
AS 3775.1-2004
$35.00 $71.94
AS 2338-2004
$20.00 $40.26
AS 2858-2004
$61.00 $122.10