Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.
AS 8018.2-2004 History
AS ISO/IEC 20000.2-2013
$63.00 $126.06
AS ISO/IEC 20000.2-2007
$50.00 $101.64
AS 8018.2-2004
$39.00 $78.54
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AS 3015:2022
$66.00 $133.00
AS 3778.4.2:2022
$48.00 $97.68
AS ISO 19901.2:2022
$63.00 $126.00
AS 4758.1:2022
$36.00 $72.00